Receptionist (Male & Female)

About the job
TASKS, DUTIES & RESPONSIBILITIES
Handle Incoming Guest Room Reservations.
Is Available To Register, Process And Greet Guests Promptly.
Welcome Guests To The Hotel.
Provide Personalized, Courteous Service And Information To Guests.
Respond To Guest Requests For Information About The Hotel And Its Surroundings.
Is Aware, At All Times, Of Current Room Status And Room Availability.
Is Fully Aware Of, And Knows How To Handle, All Current And Future Hotel Promotions.
Stay Current With Developments In The Hotel By Reviewing The Communication
Maximize Customer Satisfaction And Utilization Of Hotel Facilities By Promoting Hotel
Outlets And Other Facilities To Guests.
Maintain Up To Date Knowledge On Events And Activities In The City.
Adhere To Hotel And Corporate Guidelines.
Maintain Confidentiality With All Guest Information.
Practice ‘Yes I Can’ Attitude