SUPERVISOR ( FOR CAFE ) – ERBIL – IRAQ ( ENGLISH & ARABIC SPEAKING PREFERRED )
SUPERVISOR ( FOR CAFE )- ERBIL – IRAQ ( ENGLISH & ARABIC SPEAKING PREFERRED )
Job Location: Erbil, Kurdistan
Enforce & support all training & development plans for all staff under his supervision as per
Ensure that all restaurants/cafeterias under his supervision
Monitor Labour by analysing store reports, labour scheduling, and labour productivity.
Ensure understanding of security procedures in all stores under his supervision.
Investigate any staff problems in his area refers the issues to the management for legal
Communicating with Supervisors, Peers, or Assistants by providing information to through
telephone, in written form, e-mail, or in person.
Organizing, Planning, and Prioritizing Work – Developing specific goals and plans to
prioritize, organize, and accomplish your work.
Support, coach, develop and motivate all team members, and peers, to build morale and
ensure excellent discipline.
Display excellent motivational leadership, delegation and mentoring in-order to facilitate
customer satisfaction. Strive with your team to avoid complaints and earn compliments.
Examine and report operational problems.
Maintain staff discipline and ensure they all comply with Company regulations.
Develop daily, weekly and monthly catering and business schedules
Assist with product development
Identify areas where cost efficiencies can be recognized
Ensure the sales volume is in line with the set plan
Supervise, Monitor and control POS team of the Outlet
Ensure the POS’s are neat, clean and organized throughout each business day
Monitor the POS sales and customer service operation to ensure the standard quality
Maintains adequate inventory levels
Provides essential soft training regarding product knowledge, Sales Policies and
Procedures, and customer Orientation.
Control inventories of food, equipment, small ware, and liquor, and report shortages to
Tour the all AVESTA outlets and all related areas frequently, ensuring the highest possible
cleanliness and maintenance standards
Check stock levels, and prepare requisitions
Acts with integrity, honesty and knowledge that promote the culture, values and mission of
Anticipates customer and store needs by constantly evaluating environment and customers .
Special Skills, if any:
Speaks English, Arabic or Kurdish is a plus
Administrative Writing Skills
Microsoft Office Skills
Team building skills
Attention to detail and high level of accuracy
Stress management skills
Time management skills
Problem Solving and Decision Making Skills.
Energetic, creative, Committed, Self-Dependent, Team Player
Ability to direct the work of others Qualification / Education Level :
Bachelor degree In HOTEL MANAGEMENT.
Please Send CV : [email protected]
How to Apply?
Please send an email to [email protected]